Refund policy

Return & Refund Policy

We want you to be happy with your purchase. Please read our return and refund policy carefully.

Returns

Due to the nature of our products, returns are accepted only if the item arrives damaged or defective.

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the item and packaging. We will review the issue and offer a suitable solution.

Refunds

Once your claim is approved, a refund or replacement will be processed. Refunds are issued to the original payment method.

Please note that original shipping costs are non-refundable.

Non-returnable items

• Items that are used or damaged after delivery  
• Items returned without prior contact  
• Custom or handmade items (unless defective)

Exchanges

We only replace items if they are defective or damaged upon arrival.

Contact

If you have any questions about returns or refunds, please contact us via our contact page. We are happy to assist you.